{"id":2371,"date":"2018-11-14T09:25:30","date_gmt":"2018-11-14T09:25:30","guid":{"rendered":"http:\/\/4tickets.cat\/?p=2371"},"modified":"2021-06-02T08:54:51","modified_gmt":"2021-06-02T08:54:51","slug":"ha-canviat-personal-sala-als-teatres-gracies-noves-tecnologies","status":"publish","type":"post","link":"https:\/\/4tickets.net\/ca\/ha-canviat-personal-sala-als-teatres-gracies-noves-tecnologies\/","title":{"rendered":"Com ha canviat el personal de sala als teatres gr\u00e0cies a les noves tecnologies?"},"content":{"rendered":"<p>Tot ha canviat en el dia a dia del <strong>personal de sala<\/strong> i de taquilla i, malgrat aix\u00f2, en ess\u00e8ncia tot segueix igual.<\/p>\n<p>Acomodadors i taquillers segueixen sent la <strong>cara visible de les sales de teatre<\/strong>. S\u00f3n les <strong>persones de refer\u00e8ncia que els espectadors necessiten<\/strong> per validar la seva entrada, rebre els descomptes oportuns, obtenir informaci\u00f3 de l\u2019espectacle i l\u2019elenc d\u2019actors, arribar a la seva butaca sense contratemps&#8230; Un malent\u00e8s en aquests preludis de la funci\u00f3 pot arru\u00efnar l\u2019experi\u00e8ncia teatral de qualsevol, per molta qualitat art\u00edstica que assoleixi l\u2019obra.<\/p>\n<p>Aleshores, <strong>per qu\u00e8 ha canviat tot el dia a dia del personal de sala?<\/strong><\/p>\n<p>Principalment, perqu\u00e8 les tasques m\u00e9s mec\u00e0niques de la seva feina ara poden estar automatitzades, organitzades des d\u2019una <strong><a href=\"https:\/\/4tickets.net\/ca\/serveis-ticketing\/\">plataforma de ticketing com la de 4Tickets<\/a><\/strong> que s\u2019encarrega de gestionar la venda d\u2019entrades, els descomptes, les devolucions i la gesti\u00f3 de l\u2019aforament de la sala. Equipats amb una PDA o un <em>Smartphone<\/em>, els responsables de sala han deixat enrere el rol de guardi\u00e0 (el que vigila que ning\u00fa es coli, que ning\u00fa entri amb una entrada falsa, que la funci\u00f3 no comenci quan encara hi ha gent pendent d\u2019entrar) i <strong>han assumit el paper de guia<\/strong>: amb tota la informaci\u00f3 a la palma de la m\u00e0 gr\u00e0cies a les noves tecnologies, poden relaxar la vigil\u00e0ncia per dedicar-se a <strong>facilitar el cam\u00ed de l\u2019espectador cap al seu seient sense que hi hagi imprevistos<\/strong>.<\/p>\n<p>El perfil del personal de sala actual \u00e9s, per tant, m\u00e9s informatitzat i amb m\u00e9s temps i recursos per dedicar les seves dots socials a atendre l\u2019espectador amb bon humor i m\u00e0 esquerra.<\/p>\n<h2><strong>Les noves funcions del personal de sala als teatres <\/strong><\/h2>\n<p>Nom\u00e9s ens hem d\u2019apropar a una <strong>sala de teatre<\/strong> per adonar-nos de la revoluci\u00f3 tecnol\u00f2gica que el sector est\u00e0 patint. Per exemple, on abans hi havia llargues cues davant d\u2019una taquilla en la qual els grups d\u2019espectadors creuaven els dits per no arribar tard ni haver de seure per separat, ara les taquilles obren la finestreta els darrers minuts abans d\u2019una funci\u00f3, sobretot per imprimir les entrades que els espectadors han adquirit online i per atendre les persones (cada cop menys) que prefereixen esperar a \u00faltima hora per adquirir els teus tickets de forma presencial.<\/p>\n<p>Si ens endinsem ja al hall principal, on abans hi havia <strong>controls d\u2019acc\u00e9s<\/strong> en qu\u00e8 un treballador partia per la meitat els tickets de les persones que accedien a la sala, ara hi ha <strong>lectors de codis de barra<\/strong> amb els quals \u00e9s possible confirmar amb el sistema de ticketing que l\u2019entrada no est\u00e0 falsificada ni duplicada i que, en efecte, es correspon amb aquell dia i aquella sessi\u00f3. Queden lluny les escenes en qu\u00e8 dues persones coincidien al mateix seient i havien de dirimir qui tenia el ticket oficial.<\/p>\n<p>Finalment, avancem fins al pati de butaques. On, fa una d\u00e8cada, alg\u00fa havia de comptar manualment que tots els espectadors previstos haguessin ocupat ja els seus seients a l\u2019hora de comen\u00e7ar l\u2019espectacle, ara l\u2019<em>smartphone<\/em> notifica el responsable de sala si totes les entrades s\u2019han validat ja o si, per contra, ser\u00e0 necessari oferir uns minuts de cortesia per als qui encara estan fent cua.<\/p>\n<p>Per completar amb \u00e8xit el cam\u00ed de la teva sala de teatre cap a la <strong>gesti\u00f3 automatitzada de les entrades<\/strong>, t\u2019animen a incorporar les noves tecnologies amb l\u2019assessorament personalitzat de <strong>4Tickets<\/strong>. La nostra plataforma tecnol\u00f2gica no nom\u00e9s s\u2019integra a la teva p\u00e0gina web i s\u2019adapta al funcionament de la sala teatral per <strong><a href=\"https:\/\/4tickets.net\/ca\/serveis-ticketing\/\">gestionar la venda d\u2019entrades i solucionar imprevistos<\/a><\/strong>, sin\u00f3 que tamb\u00e9 t\u2019ofereix solucions proactives per seduir nous espectadors. Gr\u00e0cies al <strong>control total i automatitzat de les entrades<\/strong>, podr\u00e0s oferir descomptes i mantenir els espectadors assabentats de l\u2019estat dels abonaments, per animar-los a assistir al teatre abans que els tickets caduquin.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El perfil actual del personal de sala \u00e9s m\u00e9s informatitzat i t\u00e9 m\u00e9s recursos per atendre l&#8217;espectador gr\u00e0cies a les noves tecnologies.<\/p>\n","protected":false},"author":2,"featured_media":3470,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89],"tags":[16],"class_list":["post-2371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sense-categoria","tag-4tickets"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Com ha canviat el personal de sala als teatres gr\u00e0cies a les noves tecnologies? 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