{"id":5302,"date":"2020-04-17T10:54:49","date_gmt":"2020-04-17T10:54:49","guid":{"rendered":"http:\/\/4tickets.cat\/?p=5302"},"modified":"2021-06-02T08:40:02","modified_gmt":"2021-06-02T08:40:02","slug":"gestio-canvi-massiu-entrades","status":"publish","type":"post","link":"https:\/\/4tickets.net\/ca\/gestio-canvi-massiu-entrades\/","title":{"rendered":"La gesti\u00f3 del canvi massiu d\u2019entrades en temps de Coronavirus"},"content":{"rendered":"\r\n<p>El tancament de sales de teatre a causa de l\u2019alarma sanit\u00e0ria provocada pel Coronavirus, i la cancel\u00b7laci\u00f3 o suspensi\u00f3 de funcions de teatre, concerts i festivals durant aquesta primavera <strong>ha buidat les sales, per\u00f2 ha comportat una activitat fren\u00e8tica de gesti\u00f3 per als promotors culturals<\/strong>, a causa de la petici\u00f3 massiva de canvi d\u2019entrades o de reemborsament del ticket.<\/p>\r\n\r\n\r\n\r\n<p>En una situaci\u00f3 de tanta exig\u00e8ncia, mantenir una <strong>bona atenci\u00f3 a l\u2019espectador<\/strong> \u00e9s un desafiament de dimensions sense precedents. Comptar amb una plataforma pr\u00f2pia de venda d\u2019entrades i un servei personalitzat d\u2019<em>e-ticketing<\/em> \u00e9s el que permet donar una resposta \u00e0gil i eficient a la demanda dels clients.<\/p>\r\n\r\n\r\n\r\n<p>Avui en dia, la promoci\u00f3 d\u2019espectacles passa per estar disponible en el major nombre de taquilles online i canals promocionals possible. Per\u00f2 la gesti\u00f3 de tants canals podria ser molt farragosa i ineficient si hagu\u00e9ssim de pujar i actualitzar tota la informaci\u00f3, imatges i ofertes vinculades a cada espectacle a totes i cada una de les botigues online.<\/p>\r\n\r\n\r\n\r\n<p>Posem com a exemple la situaci\u00f3 actual: si el moment que viu el sector cultural ja \u00e9s complicat, imagineu que hagu\u00e9ssim d\u2019acudir un a un a tots els canals promocionals per tramitar la devoluci\u00f3 o el canvi d\u2019entrades dels compradors que van adquirir all\u00e0 els seus tickets.<\/p>\r\n\r\n\r\n\r\n<p>Els serveis d\u2019<em>e-ticketing<\/em> de <strong>4Tickets<\/strong> simplifiquen i agilitzen aquest proc\u00e9s, ja que les plataformes que implementem per als promotors culturals s\u2019integren i coordinen amb tots els canals de venda i canals promocionals, com Ticketmaster, Atr\u00e1palo, Teatre Barcelona, Tr3sc, Entradas.com o Taquilla.com. Aix\u00f2 fa que des d\u2019un \u00fanic software puguem fer modificacions i gestions en tots els aparadors amb els quals comptem a la xarxa.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Gesti\u00f3 de devolucions i canvis r\u00e0pida i efica\u00e7 <\/strong><\/h2>\r\n\r\n\r\n\r\n<p>La gesti\u00f3 del canvi i devoluci\u00f3 d\u2019entrades que et podem ajudar a implementar des de <strong>4Tickets<\/strong> deriva directament en un estalvi de temps i costos, i un alliberament del personal de la teva empresa cultural, que podr\u00e0 dedicar-se a tasques m\u00e9s creatives i valuoses. Per\u00f2 tamb\u00e9 repercuteix en una millor atenci\u00f3, i m\u00e9s r\u00e0pida, a l\u2019espectador.<\/p>\r\n\r\n\r\n\r\n<p>Aquest \u00e9s un avantatge competitiu essencial abans, durant i despr\u00e9s del Covid-19.<\/p>\r\n\r\n\r\n\r\n<p>A m\u00e9s, a <strong>4Tickets<\/strong> recolzem els promotors culturals perqu\u00e8 puguin delegar l\u2019atenci\u00f3 al client postvenda. Som especialistes en tot el cicle de vida de qualsevol esdeveniment, partint de la presa de decisions i passant per la sortida a la venda, les accions especials per promoure espectacles i l\u2019an\u00e0lisi de resultats. Dins aquest circuit, l\u2019atenci\u00f3 postvenda \u00e9s un dels apartats que marquen la difer\u00e8ncia.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Serveis d\u2019e-ticketing<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>Mentre ajudem els gestors culturals a la gesti\u00f3 de canvis d\u2019entrada durant la crisi del Covid-19, tamb\u00e9 estem desenvolupant altres serveis d\u2019<em>e-ticketing <\/em>i marketing cultural perqu\u00e8, qual el tel\u00f3 torni a aixecar-se, el sector cultural estigui m\u00e9s preparat que mai. Aquestes s\u00f3n algunes de les millores que et podem ajudar a implementar:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Redigitalizaci\u00f3 de pl\u00e0nols de recintes, <\/strong>amb l\u2019objectiu d\u2019actualitzar la informaci\u00f3 dels aforaments i seguir obtenint una radiografia fidedigna de l\u2019ocupaci\u00f3 del teu pati de butaques o de la sala de concerts en temps real.<\/li>\r\n<li><strong>Optimitzaci\u00f3 SEO i anal\u00edtica<\/strong>: com a experts en el desenvolupament de p\u00e0gines web personalitzades per a promotors d\u2019espectacles, volem refor\u00e7ar l\u2019optimitzaci\u00f3 de les paraules clau i l\u2019avaluaci\u00f3 del rendiment web, amb l\u2019objectiu d\u2019atraure m\u00e9s possibles espectadors a la botiga online de tickets.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>A <strong>4Tickets<\/strong> seguim innovant per millorar la venda i gesti\u00f3 d\u2019entrades, tal com mereixen els teus projectes i esdeveniments.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>El tancament de sales de teatre a causa de l\u2019alarma sanit\u00e0ria provocada pel Coronavirus, i la cancel\u00b7laci\u00f3 o suspensi\u00f3 de funcions de teatre, concerts i festivals durant aquesta primavera ha buidat les sales, per\u00f2 ha comportat una activitat fren\u00e8tica de gesti\u00f3 per als promotors culturals, a causa de la petici\u00f3 massiva de canvi d\u2019entrades o [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5303,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89],"tags":[],"class_list":["post-5302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sense-categoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La gesti\u00f3 del canvi massiu d\u2019entrades en temps de Coronavirus - 4Tickets<\/title>\n<meta name=\"description\" content=\"Els nostres serveis d\u2019e-ticketing simplifiquen i agilitzen la gesti\u00f3 del canvi massiu d&#039;entrades. 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